FAQ
- Identity (ID) Verification Failed, what do I do?
- How do I delete an application I started?
- The application will not accept my address?
- Are there any age restrictions on account applications?
- Can I set up 2 accounts with the same username email and password?
- How long do withdrawals usually take to be returned?
- What are the various account types that I can register?
- How do I make a model switch/change?
- How do I change my personal or bank details?
- What fees do you charge?
- What are the various articles posted in the newsfeed?
- How do I transfer assets in or out of the Platform (in-specie transfer)?
- How do I access reports for my accounts?
- How do I access Tax and Annual Statements?
- How do I set up a regular withdrawal?
- What is a regular withdrawal and how does it work?
- How can I make regular deposits into my account?
- How do I deposit money into my account?
- How do I close my account?
- How do I make a withdrawal?